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IWHC Toronto is a Registered Charity and your Donations help us to provide ongoing services to our clients.

Welcome to IWHC Toronto; we are a sexual health clinic located at 489 College St., Suite 200, Toronto (1 block west of College & Bathurst on the south side, the next building after Shoppers Drug Mart.)

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**WE ARE CLOSED for a meeting on Friday, May 29th from 9:00am – 12:00pm**

COVID Alert:

• Please do not come to the clinic if:
• You are sick; i.e. you have a fever, dry cough, difficulty breathing, body ache, sore throat, runny nose
• You have been exposed to a known COVID case
• You have travelled outside Canada in the last 14 days

WE ARE OPEN BY APPOINTMENT ONLY FOR THE FOLLOWING LIMITED SERVICES. PLEASE CALL TO BOOK – DO NOT DROP IN TO THE CLINIC.

• Please note: **We asl that you wear a mask to the clinic – it can be a purchased one or a cloth/handmade mask.**

• Symptomatic Sexually Transmitted Infections (STIs) or known contact with STIs (including unprotected sex)
• Birth control pickup – Please note due to shortages, we can only limited numbers
  
• Depo Injections (We do not sell here – you must buy and bring)
• Birth control rescript
• Emergency contraception
• IUD follow up (if problems) or IUD removal
• Abnormal Pap Follow-up
• Blood work for high-risk cases only

• At this time there is NO routine Pap testing, no IUD insertions, and no Hep B or HPV vaccines
• NO WALK-IN CLINICS AT THIS TIME
• APPOINTMENTS ONLY: Booked by phone
• CALL EARLY TO BOOK; Where possible we will do pre-intake visit by phone
• FRIDAYS: Clients with prescriptions can pickup; counselling done over the phone
• THE BUILDING DOOR IS LOCKED AFTER 1:00pm. PLEASE DIAL 1600 ON THE KEYPAD AND WHEN ANSWERED, PULL THE DOOR TO COME IN. IF DOOR DOES NOT OPEN, CALL FROM YOUR CELL PHONE.

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• PLEASE NOTE BELOW SERVICES/TIMINGS ARE FOR OUR REGULAR OFFERINGS AND NOT APPLICABLE AT THIS TIME. PLEASE SEE ABOVE.
• • Please call the clinic before coming to ensure there are no closures or physician absences.
  • Please note our new clinic hours:
  • • Mondays: 9:30am – 4:00pm
    • Tuesdays: 9:30am – 4:00pm
    • Wednesdays: 1:00pm – 7:00pm
    • Thursdays: 10:00am – 3:00pm
• BIRTH CONTROL SALES
  • Pill sales close 1/2 hour before the end of the day.
• We are currently taking applications for volunteer positions for a Wednesday 2-6pm shift; you may email aadhami@iwhctoronto with your resume and availability. No phone calls please.
  
• We are no longer accepting placement students at our Centre.
  

Regular Office Hours are Monday – Friday, 9:00am – 5:00pm

CLINIC TIMINGS:

Before you come to our clinic, please note:

• Please remember we only take clients until the clinic spots are full; not to the clinic ‘end time’!
• There is no doctor on Friday

• We provide sexual health services only (see our list of services below); we are not a family practice or an emergency clinic and we do not do any pregnancy care
• We are not an abortion clinic but we do provide referrals and links to local abortion clinics
• Due to the high volume of clients, there is a limit of services per visit. Please prioritize your healthcare concerns when speaking with your counsellor; additional services are available at the next visit. For IUD insertions, please see our policy below
• All clients are seen on a first-come, first-served basis – please come early to ensure you are seen
• Please bring your OHIP Card or IFH Papers; if you are uninsured, you can still be seen

CLINIC TIMINGS:

IWHC TORONTO Clinic Services

We offer FREE sexual health clinical services, information and outreach for a wide range of sexual health issues with a multilingual, all-female staff; our services are provided in a culturally sensitive environment.

Clinical Services:

• • STI counselling, testing and treatment
  • Urinary and Vaginal infection counselling, testing and treatment
  • HIV counselling and testing (no rapid or anonymous testing; nominal testing only)
  • Hepatitis B counselling, testing, treatment and vaccines (free based on eligibility)
  • HPV counselling, testing and wart treatment
  • Pap tests
  • Birth Control prescriptions and low-cost sales
  • IUD Services: Pre-IUD counselling and testing; IUD insertion, follow-up and removal
  • Same-day IUD insertions (see below)

Walk-in/Counselling Services:

• • Birth Control counselling and information
  • Birth Control Sales (You must have a valid prescription from our clinic to buy contraception here)
  • Free Condoms; Free Urine Pregnancy Tests
  • Pregnancy Counselling & Referral
  • Abortion Counselling & Referral
  • STI counselling
  • Emergency Contraception (Plan B) counselling and sales

Same-day IUD Insertion Policy:

• Same Day IUD Insertions spots are limited per clinic (as above) and are on a first-come, first-served basis
• When you arrive, please ask the front desk if there are any spots available for the procedure; sorry, we cannot reserve a spot for you
• In order to get a same day IUD/IUS insertion:
  • For IUS (Hormonal Device): You must not have had unprotected sex for 2 weeks prior to your visit;
  • We do not carry IUS on-site; once you receive a prescription from the physician, you will have to purchase it from the pharmacy and return to the Centre for the insertion (can be done same day)
  • For IUD (Copper Device): You must not have had unprotected sex for 2 weeks prior to your visit OR you may come within 5 days of your last unprotected sex to get a post-coital IUD insertion
  • Insertion is not guaranteed if any concerns arise during physician assessment
  • A urine pregnancy test must be done prior to any IUS/IUD insertion

Birth Control Options:

The following methods of birth control are sold at the clinic at a low cost, for your convenience. Below are the products and costs that we have available.

Please note, we accept cash only and we do not provide refunds or exchange on any medications sold.

Outreach Services

Outreach services are available for groups and are offered in collaboration with partner agencies, organizations and women’s groups:

• Mobile Health Clinics
• Workshops
• Displays
• Educationals

You may contact Anna Cioffi, Mobile Clinic and Outreach Coordinator for more details at acioffi@iwhctoronto.com.

Media Requests

You may contact Ayesha Adhami-Magueta, Administrative Coordinator for more details at aadhami@iwhctoronto.com.

Language Support

IWHC Toronto serves clients – women and men -  from all communities, backgrounds and orientations. We provide translation as needed, in the following languages: